Outcome-based
The agreed cleanliness standard guides the work, with flexibility within clear boundaries.
Outcome-based cleaning
A clear standard. Room for professional judgement.
Some areas are busy every day; others are used less often. Outcome-based cleaning starts with the standard you expect in each area. We agree what that means in practice, how the work is organised and how the result will be reviewed.
Request a no-obligation quote
Agree what a good result looks like
A general promise of “clean” leaves room for different expectations. We define the areas and surfaces included, the level of cleanliness required and when the result will be assessed. An entrance, a washroom and a meeting room may need different arrangements.
The agreement and its quality checks serve different purposes.
Task-based
Agreed tasks and frequencies guide the schedule, making planned activities explicit.
Quality assurance
The way we review work, address concerns and evaluate agreements. It supports either approach.
Give people a clear framework
The agreed standard guides the work. Cleaning professionals can respond to what needs attention within the agreed scope, supported by practical instructions, suitable materials and sufficient time. Required hygiene tasks and fixed minimum frequencies remain in the programme.
Respond to the way your building is used
For example, after a busy meeting day, a room may require more attention than an unused office. We agree in advance where priorities can change and which tasks must always be completed. Additional areas or work outside the scope are discussed with you.
Review the result and act on feedback
We agree the inspection criteria, timing and responsibilities before work starts. Observations and your feedback help identify what needs correcting. We record follow-up actions and review whether the issue has been resolved.
Choose an approach that suits your premises
Outcome-based cleaning is useful when building use varies and the required standard can be clearly described. A fixed task schedule may be more suitable where prescribed procedures or frequencies apply. A combined approach is also possible; we discuss the practical implications with you.
For example: a shared office
On days with fewer people on site, some areas may need less attention while shared kitchens still require their scheduled cleaning. We agree these distinctions with you. Flexibility follows the programme; it does not replace the agreed standard.
What your proposal makes clear
- The areas, surfaces and result included in the agreement
- Required tasks, minimum frequencies and limits to flexibility
- Inspection criteria, review timing and responsibilities
- A clear route for feedback, correction and changes
FROM REQUEST TO EXECUTION
First the location. Then the final quote.
Tell us which services you need. We discuss your request and inspect the location. Your final quote specifies the work, frequency and price. During execution, we check quality and report on agreed actions.
Request a no-obligation quote